1. Introduction
This Cookie Policy explains how HubNest ("HubNest", "we", "us", or "our") uses cookies and similar technologies when you visit or interact with our websites, web applications, APIs, and online services (collectively, the "Website").
This policy outlines what cookies are, why we use them, the categories of cookies we deploy, and the choices available to you. This Cookie Policy should be read together with our Privacy Policy and Terms of Service.
2. What Are Cookies?
Cookies are small data text files stored on your computer, mobile device, or browser when you visit a web service. They allow a website to recognize your device and remember important information about your session.
We also utilize similar tracking technologies such as web beacons, local storage (HTML5 localStorage), session storage, and software development kits (SDKs).
3. Why We Use Cookies
3.1 Essential Functionality & Authentication
Necessary for maintaining login state, authenticating JWT tokens, protecting against session-hijacking, and enabling core platform microservices.
3.2 Authentication & Security Safeguards
Supports device fingerprinting, detecting unusual login activity, OTP verification, role-based permission checks, and audit logging.
3.3 Preferences and Personalization
Remembers language preferences, regional localization, organization workspace defaults, and custom table column configurations.
3.4 Analytics & Performance Monitoring
Aggregates telemetry metrics regarding page latency, navigation paths, and feature utilization to continuously optimize platform speed.
4. Types of Cookies We Use
Interactive Cookie Preference Manager — You can manage optional categories below:
Essential for core platform operations, authentication, session security, and load balancing. Cannot be disabled.
Remembers user preferences like dark/light theme, language choices, and personalized dashboard layouts.
Helps us measure feature usage, page navigation patterns, and platform performance to continuously improve HubNest.
Monitors API response latency, error diagnostic logs, and browser rendering speeds.
Detects suspicious login activity, prevents session hijacking, and enforces rate-limiting controls.
5. First-Party and Third-Party Cookies
First-Party Cookies
Set directly by HubNest domains. Used for core Keycloak SSO authentication, RBAC authorization tokens, security monitoring, and dashboard preferences.
Third-Party Cookies
Placed by external integrations such as payment processors (Razorpay/Stripe), telephony providers, cloud infrastructure, and customer support desks.
6. Session and Persistent Cookies
Automatically cleared from your device when you close your web browser. Used for active navigation and login state.
Remain on your device for a specified retention period or until manually cleared. Remembers preferences between visits.
7. Cookie Consent
Where required by applicable data protection laws, HubNest requests explicit user consent before storing non-essential cookies. You may modify or withdraw your cookie consent preferences at any time using our preference management center.
8. How to Manage Cookies
You can inspect, block, or delete cookies directly through your web browser settings (Chrome, Firefox, Safari, Edge). Blocking essential security or authentication cookies may disable fundamental HubNest application features.
9. Do Not Track Signals
Because there is currently no uniform industry standard for responding to browser-based "Do Not Track" (DNT) headers, HubNest processes privacy preference signals in according with statutory requirements.
10. Cookies Used in HubNest Applications
Across HubHRMS, HubCRM, JobNest Recruiter, and HubMeet, cookies support user authentication, role-based access enforcement, dashboard layout persistence, error monitoring, and active call state tracking.
11. Cookies and Personal Information
Information collected via cookies that can be linked to an identifiable individual is treated in strict accordance with our Privacy Policy and applicable DPDP/GDPR framework guidelines.
12. Data Security
HubNest implements robust safeguards—including TLS 1.3 encryption, HttpOnly and SameSite cookie flags, role-based access control, and audit logging—to protect cookie data from unauthorized access or interception.
13. Changes to This Cookie Policy
We may periodically update this policy to reflect technological changes or regulatory updates. Material changes will be communicated via website notifications or updated version banners.
14. Contact Us
For questions regarding this Cookie Policy or cookie governance, please contact our support team:
HubNest Platform Solutions
1101, Eleventh Floor, Tower A/Block C, Urbtech Trade Centre,
Plot No B 35, Sector 132, Noida Expressway, Noida 201301 U.P., India